Returns & Exchanges
We want you to be fully satisfied with your PSD experience, which is why we offer a 30-day window for returns on unworn items in their original packaging. Please note that for hygiene reasons, underwear must be unopened and include all original tags to be eligible for a refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your unworn, unwashed items in their original packaging, ensuring all tags and liners are intact.
- 3.Ship It Back
Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects and approves your return, we will issue a refund to your original payment method within 7-10 business days.